Privacy Policy

This policy explains how Ramkrishna Enterprise (“we”, “us”) handles personal information collected through this website.

Information we collect

• Enquiries and quotation requests: your name, phone number, and anything else you choose to give us, such as your company, email address, location, the products you are interested in, messages and attached files.
• Technical information: your IP address and browser details are recorded with an enquiry to help us prevent spam and abuse.
• Usage statistics: if enabled, the website records visits without cookies: the pages viewed, actions such as tapping a phone number or starting a 3D tour, the website or campaign link you came from, your device and browser type, and your IP address with the approximate location worked out from it (the country, and for India and its neighbouring countries the city and state). The IP address is used only to see where the website is visited from, can be seen only by authorised staff, and is deleted automatically after a limited period (90 days unless we change it). Optional analytics tools are used only with your consent.

How we use it

We use your information to respond to your enquiry, prepare quotations, follow up on your request, keep records of our communication with you, and protect the website from misuse. We do not sell your personal information.

Sharing

We share information only with service providers that help us run the website and communicate with you (for example our hosting, email and messaging providers), or where the law requires it.

Retention

We keep enquiry records for as long as needed for the purposes above and to meet legal or accounting obligations, then delete or anonymise them.

Your choices

You can ask us to access, correct or delete your information through the Data requests page.

Contact

For privacy questions, use the details on our Contact page.

Last updated: to be confirmed on publication.