FAQs
Frequently asked questions
3D Experience
Are the 3D scenes installation plans?
No. The 3D scenes are simplified educational visualizations that show where materials are typically used. They are not engineering drawings or installation instructions. Always follow the advice of a qualified engineer, architect or plumber for your project.
About us
Which areas do you serve?
We serve customers across the Mathurapur II and Patharpratima blocks of South 24 Parganas. If your site is elsewhere, contact us and we will let you know what can be arranged.
Do you supply wholesale as well as retail customers?
Yes. We supply both wholesale and retail customers — from a few items for a home repair to bulk quantities for builders, contractors and projects.
How long has Ramkrishna Enterprise been in business?
For over a decade, Ramkrishna Enterprise has been meeting the construction material needs of its customers with commitment, expertise and professionalism.
Orders
How are delivery or pickup arranged?
Delivery or pickup arrangements depend on the location, quantity and materials, and are confirmed with your quotation.
Privacy
How is the information I submit used?
We use your details only to respond to your enquiry and related follow-up, as described in our Privacy Policy. You can ask us to correct or delete your information through the Data requests page.
Products
Why are prices not shown for most products?
Prices for building and plumbing materials change with brand, size, quantity and current market rates. To avoid showing outdated figures, we confirm prices in your quotation.
Can you help me choose the right material?
Yes. Tell us where the material will be used — for example a bathroom, a roof or a water supply line — and any requirements from your engineer or plumber, and we will suggest suitable options.
Is a product shown on the website always in stock?
Availability is shown on each product page as a guide and is confirmed when we respond to your enquiry.
Quotations
How do I request a quotation?
Use the Request a Quotation page, the button on any product page, or contact us by phone or WhatsApp. Tell us the products, sizes and quantities you need and the delivery location, and we will respond with options and rates.
What details should I include in my enquiry?
The more specific you can be, the faster we can quote: product names or descriptions, sizes or grades, brand preferences, quantities and units, the site location and when you need the material. If you have a drawing, BOQ or a photo of an existing fitting, attach it to the form.
Can I send a drawing, BOQ or material list?
Yes. The quotation form accepts PDF, image, Excel, Word and CSV files. You can also send a list on WhatsApp once our number is published on the Contact page.
Do you handle bulk and project quantities?
Yes — choose “Bulk / contractor order” or “Project requirement” on the form so the request reaches the right person, and include the full list of items and the expected schedule.
Have a list of materials ready?
Send it to us and we will prepare a quotation.


